The Company: This is an extremely successful division for a global healthcare provider. They are devoted to shaping the future of surgery by advancing innovation, addressing the most pressing healthcare issues and improving lives every day.
As Technical Specialist, you will be assigned a number of hospitals in the Midlands that you will spend time in throughout your working week. Your main responsibilities will include training Electrophysiologists and Technicians within the Cardiac Catheter Labs how our system, and related devices, work. You will be tasked with maintaining the excellent relationships we have with our customer base. You will be regarded as the product expert and will deliver technical information to your customers. In order to support you in carrying out your role effectively, we offer extensive product training and mentoring.
Why Should You Apply?
Basic salary: Negotiable
Area working: Midlands
Products: Electrophysiology portfolio
You will have a minimum of a Bachelor’s degree or Master’s degree (preferred) in biomedical engineering along with 1-3 years’ experience as a clinical support specialist within the medical device field (ideally cardiology) and a knowledge of 3D mapping systems.
The Technical Specialist (TS) will be responsible for executing specific customer development and training plans by providing full clinical support to all the accounts within their territory. The TS will also work closely with the Sales Specialist to drive business plan for the territory in conjunction with the Regional Business Manager (RBM). Reporting to the Regional Business Manager, the TS will be expected to collaborate with other team members (Regional Business Manager, Technical Specialists, Clinical Training Leader and Sales Specialists) in order to optimize customer experience and maximize sales and take share opportunities.
The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plan and providing the highest level of clinical and customer support.