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Patient Liaison Coordinator

Job Description

The Company: This organisation offers bone anchored hearing systems and cochlear implant solutions, which address the needs of different patient groups. Their solutions benefit people with hearing loss, specialised to address the needs of those who face the hardest hearing challenges. Their dedicated team work in partnership with Hearing Implant centres throughout the UK and Ireland, to achieve the best possible hearing outcomes for patients. 

The Position: A fantastic opportunity has arisen for an audiologist to join their team working as a Patient Liaison Co-ordinator.

Why Should You Apply?

  • An opportunity to work in a specialist, uncrowded market place.
  • You will working for one of a small handful of companies supplying products into the NHS.
  •  As the role involves patient contact, you will be able to see how these products really do transform lives and make a huge difference to the patient. 
  • You will be working for an organisation which really does put people first. 

Basic salary: £35,000 - £45,000   

Area working: UK 

Products: Cochlear Implants 

Your experience:

  • Essential; Qualified Audiologist
  • Good communication skills 
  • Good at developing trust 
  • Knowledge of medical terminology
  • Strong people skills
  • Attention to detail
  • Problem solving orientation. 
  • Desirable; experience with BA and or CI patients
  • Desirable but not essential; previous patient liaison role experience and/or audiology training and education experience within NHS, private audiology or with a medical company 

The role:

The Patient Liaison Coordinator will provide support to UK CI & BA sales efforts by spending 75% of their time supporting the BA and CI teams in influencing potential CI & BA patients to choose OM products and for 25% of time setting up and running the UK BA Academy. You will have regular and direct access to patients and their families through duties such as attending patient events. This is a UK wide role with 150 days travel and regular weekend working 15 to 20 days per year.