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Technical & Quality Director

Job Description

Technical & Quality Director

Summary: A well-established company who strives to continually offer their customers the latest products to the market, they have numerous divisions covering multiple therapy areas and are a recognised brand within each market.  

Basic salary: £50,000

Area working: Commutable to Staffordshire office

Products: Patient/Fluid/Blanket warming products and Neonatal - heal lancets, breast pumps, baby warmers

Your experience:

  • Degree level education in Electronics.
  • Minimum of 10 year's experience at Senior Manager / Director level.
  • Currently managing a department with responsibility to Board Level.
  • Experience of working with Medical equipment/hospital EBME Departments.
  • Experienced in quality management and product compliance systems.

The role:


  • Managing the Technical Service Department with 2 engineers reporting.
  • Performing diagnostics & equipment repairs to all equipment sold by CMS.
  • Promoting the Technical Service Department to all customers.
  • Responsible for the profitability of the Department, maximising Service Department revenues.
  • Responsible for all interaction with the MHRA or Hospitals regarding any Adverse Incident Reports, and dialogue with the Manufacturers.
  • Auditing the suitability of suppliers of Technical Equipment and their equipment.
  • Ensuring all suppliers and equipment are UK legislation compliant.
  • Working alongside the Medical Sales Director to promote the business and the submission of Equipment Tenders.
  • Knowledge of 3rd Edition CE Medical Devices.
  • Experience of CE marking of Medical Devices Class 1 & Class 2a.


  • Responsibility for the correct instigation and operation all of the Company Quality Systems ISO9000 & ISO13485.
  • Knowledge of key standards for Consumer Products (baby/plastics).
  • Responsibility for auditing Supplier Quality Systems to ensure compliance with CMS requirements.