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Clinical Support Specialist - Wound Care

1703-41
£34,000 + 10% bonus

Job Description

The Opportunity:

  • Use your nursing background to join a European wound care company specialising in the manufacture and distribution of an exciting product for chronic, infected and necrotic wounds.
  • This company is well renowned throughout Europe and is a leading player in the UK market.

Area working: Hampshire, Oxfordshire, Berkshire, Surrey, Sussex, London (south of the Thames)

Basic Salary:  £34,000

Bonus: 10%

Benefits: car or allowance, health cash plan, laptop, iPhone, iPad

Product / Service: Wound care

The role:

  • You will be responsible for the provision of specialist and technical product support, information, education and sales based activities to customer accounts within the Primary and Secondary sector.
  • The purpose of the job is to increase and maximise the product order volumes and turnover of the company. 
  • Understand the Company Sales & Marketing strategy and its intent, including the identification of all implied and express tasks that relate to the post holders territory and activity that are contained within the strategy.
  • Understand the rolling 12-month 'territory plan' including the identification of all implied and express tasks that relate to the post holders, in particular, the key objectives, activities, timescales and responsibility. 
  • Delivery of territory sales targets.
  • Effective and efficient day-to-day management, administration and reporting of activity in line with the work-plan direction agreed with and provided by the Business Development Manager in relation to the relevant Territory Plan.
  • Provision of specialist and technical product support, information and education to customer accounts within a defined Sales territory including both Primary and Secondary sector organisations.
  • Provide direct and timely feedback to the Business Development Manager to support the identification of 'sales' opportunities. 
  • Participate in weekly Territory Planning meetings/calls with the Business Development Manager.
  • Maintain a full and current knowledge of the company's products and services.
  • Represent the best interests of the Company internally and externally in a professional, supportive and courteous manner.
  • Timely maintenance and administration of information databases.

Your experience:

  • You will have previous nursing experience with excellent knowledge of the UK wound care market and its key players and products with knowledge and experience of wound care management pathways. 
  • You will have a comprehensive clinical knowledge of diseases such as wound care, as well as an ability to understand, interpret and apply clinical information.
  • You will have a proven track record of providing specialist and technical product support, information and education to customer accounts within a defined sales territory including both Primary and Secondary sector organisations.